Community Management & Marketing Coordinator - Real Estate (Nigeria)

Job Summary

We are seeking a Community Management & Marketing Coordinator to support our real estate operations through tenant engagement, digital marketing, and project coordination. The role involves managing campaigns, handling tenant inquiries, posting vacancies, and ensuring smooth communication and reporting.

Core Tasks:

• Design and implement email and SMS marketing campaigns for tenant engagement
• Post vacancies to Zillow, Facebook, and other social platforms to drive rental interest
• Manage inbound phone calls from prospective tenants and book tours/ answer questions
• Manage various trackers and generate ad-hoc reports
• Prepare/ edit correspondence, communications, presentations, reports, and other docs
• Perform other ad-hoc tasks with limited instruction as needed
• Assist with project management tasks (track deadlines/ coordinate to ensure success)
• Create SOPs as needed

Must-Haves:

• 3+ years experience in email marketing and /or social media marketing
• Exceptional verbal and written English communication skills
• 2+ years experience in a customer service or community management-related role
• Basic - intermediate skills with Excel / Sheets for ad hoc and ongoing reporting
• Strong organizational and planning skills
• Excellent time management skills and ability to multitask and prioritize
• Background with Notion and Monday.com for project management (or similar tools)
• Familiarity with Slack and Zoom for internal team coordination / communication
• Ability to work PST

Nice-to-Haves:

• Experience working in a property management role